Always On Logistics is a complete concept for a modern logistics business, tailormade to take care of all warehouse IT - hosting, network infrastructure, applications, IT-operations, monitoring services and support 24x7 in regardless of physical location worldwide. In today´s world, the customer demand for fast product order to delivery on time and with full traceability in combination with companies search for competitive edge through efficiency and productivity around the clock put huge pressure on the complete supply chain. The needs convert into a need of a complete and automated systems landscape managed and run 24x7 without disturbances.

Always On Logistics is targeted towards global multinational corporations (MNCs), high-growth e-commerce companies and frontline 3rd party logistics (3PL) companies both in B2B and B2C areas. In this offer, we have combined all of our expertise and services targeted towards logistics and supply chain companies/operations.

 Component based and consumed “on tap”

Always On Logistics is 100% component-based, follows the trend "everything as a service" and is sold as a complete service "on tap" where the customer pays for all services on a monthly basis if desired, which is made possible through Empir Industry´s close collaboration with selected financial partners. The service also includes implementation projects which are financed over the agreement period, which reduces the threshold for investment. Alternatively, the customer can pay according to the traditional model per component / service area / phase.

 Complete lifecycle - from A to Z

The concept begins in a feasibility study where estimation and analysis take place. A high-level design provides a complete picture of all hardware and software needs and delivery pattern. This is followed by an implementation phase-based project with initiation, design, build, prepare and deploy before formal go-live takes place and start of operation - initially with a calibration period where SLAs are calibrated and scale/ramp-up of operations and services takes place. The concept takes full responsibility for life cycle management long term.

Transparency and partnerships

The customer dialogue Is active at both management and operational level through a series of workshops, meetings and seminars within the framework of the service. This provides for a win-win situation where both the concept, the customers as well as the ecosystem of suppliers feed each other with experience and input for future development. Empir Industry is often considered a true partner by its customers instead of being just a supplier.

Fully integratable and ready to scale

Always On Logistics answers upon the warehouse/supply chain core needs and can be combined and integrated with needs in other areas such as implementation of digital signage solutions, MES system in production, data visualization, business intelligence and integration development towards other systems, etc.


Customized concept derived from real business needs

The foundation is targeted at a technical level thus connected to the daily business operation and C-level focus areas for scaling and optimizing the operation long term. In many client cases there are seasonal aspects to engineer from; season sales, Black Week, campaigns apart from capacity buildouts and normal maintenance activities. 

Empir Industry´s Always On Logistics concept is 100% datadriven which gives the customer a possibility to size systems up/down depending on needs which convert into real financial savings compared to normal “design for peaks” where systems are kept at a too high level throughout the year.

NA-KD: Empir Industrys Always On Logistics concept enables e-commerce and automated robot warehousing

In early 2020, Empir Industry received a major order from e-commerce and fashion company NA-KD to deliver services and critical IT infrastructure to NA-KD's new automated Nordic robot warehouse in Landskrona, Sweden which went operational in August 2020. The warehouse is a state-of-the-art and automated distribution center of just over 23,000 sqm with the possibility of expansion. The warehouse is built around an AutoStore solution delivered by Element Logic and the WMS system Manhattan SCALE delivered by IDnet. With its new warehouse, NA-KD is able to continue to deliver on its strong sales growth and improve its lead times to all Nordic customers. Empir Industry's new concept Always On Logistics is the basis for the deal.


“Our operation suffers from production issues and outages”

“Our operation suffers from production issues and outages”

Always On Logistics comes with a dedicated and knowledgeable team (domain/technically) and a knowledgebase from similar cases. Many potential issues and outages are proactively taken out due to design and active management of the systems landscape and continuous data driven approach. Specific focus on IT security with layered security measures implemented in production, office and guest areas.

“Our support is scattered across several parties”

“Our support is scattered across several parties”

Empir Industry acts as a SPOC (Single Point of Contact) 24x7 for all IT support needs in regardless of what system, component, area, user is involved. Empir Industry captures all issues in its ITSM system and drives all issues to resolution across the ecosystem of suppliers. The ecosystem spans from pure IT suppliers of different system areas to facility related parties and the customer´s own organization including operations.

“I don´t have an overview of my system landscape”

“I don´t have an overview of my system landscape”

Empir Industry can help to map all IT systems and assets in its ITSM system. This brings a complete overview of the landscape and is also the core in all incident and change management. HILA brings this view of the warehouse, but can be scaled out to handle the rest of the enterprise as well.

“We lack data when taking decisions”

“We lack data when taking decisions”

Everything we do is rooted in data. From go-live and onwards we are 100% data driven and bring the customer into the dialogue fueled by data and our analysis. This is done on a technical level as well as operative and management strategic level. The data is a great toolset when it comes to new site establishment as well as scale up of an existing warehouse.

“IT-investments are perceived large and are always being down-prioritized”

“IT-investments are perceived large and are always being down-prioritized”

 Empir Industry can help the customer to realize the future value in its warehouse and logistics operation. Old myths are that IT is expensive and that IT is a non-core asset. Nothing can be more wrong these days. Today everything can be bought as a service to a fixed monthly fee including the solution delivery and implementation. Secondly Digital and IT should be treated as an integrated part in all business management discussions in order for the company to take full advantage of new technology, efficient production (Industry 4.0) possibilities and a more agile approach to a dynamic and hard-to-predict marketplace.

Benefits with Always On Logistics

Automated IT infrastructure and support

Always On Logistics solves logistics customers' need for automated IT infrastructure and support for business-critical logistics operations on a 24x7 basis. Datadriven approach through monitoring, systems management, deployment and release management throughout the entire systems landscape. Providing a cost-effective operations.

Tailormade for high automation and productivity based on business needs

Engineered implementation and service concept for highly automated warehouse solutions such as Autostore and workforce productivity solutions (pick-by-light, pick-by-voice, etc) with virtual servers either on premise, in private cloud, public cloud or a hybrid cloud combination based on data and latency requirements.

Right technology and active lifecycle management

Always On Logistics benefits from both today's and tomorrow's technology where all components are classified in emerging or core state. Migrations take place in a controlled manner provided successful tests showing reliability and real business value. Active lifecycle management providing a secure landscape at all times.

Handpicked supplier ecosystem

Always On Logistics brings an ecosystem of hand-picked suppliers for a complete IT supply chain - from start to finish, with heavy expertise in logistics production operations and with the ability to resolve the most complex tasks under pressure 24x7.

Short time to market

Since Always On Logistics is pre-engineered and meets the general customer needs to 60-70% from start, the time to market is shortened significantly. In the early phases, the specific customer requirements are captured, and the solution is sized.  

Greenfield projects and parallel IT implementation

Most often establishments of new warehouses are sequentially implemented; first the building is constructed, thereafter systems are implemented in the warehouse. Empir Industry builds the complete infrastructure off premises and tests all its functionality prior to delivery to site. This means that the physical implementation time from building ready can be kept at a minimum and as low as only 2 weeks. This also takes away the risk of IT equipment theft at not-yet-ready construction sites.

Turnkey solution - as a service

Possibility for customer to get a complete turnkey solution through a fully packaged financial service from start to finish with a monthly fee and no CAPEX. Our services include prestudy, design, delivery, implementation, training, test, go-live, operation, support and calibration/optimization/scaleup.

Why Empir Industry?

Spotlight on industry since 1999

IT for the manufacturing industry has been our core business since we started back in 1999. Our superior skills in IT combined with in-depth knowledge of production and manufacturing makes us one of a kind.

Expertise always close at hand 

As we see it, the working relationship does not end with the delivery of an IT system or service. Empir Industry is keen to be a long-term partner that provides support and advice with regard to operation and ongoing development. In our working relationships, the expertise of our IT consultants is always close at hand and available.

With a clear goal

We have the stated goal of using IT to help our customers become more competitive, and thus keep the manufacturing industry strong in the Nordic region. We develop our products and services to improve the efficiency of manufacturing processes and generate greater accessibility in production.

Ask me about Always On Logistics

Lars-Gunnar Strid

Business Unit Manager

+ 46 708-44 38 22

Mail to Lars-Gunnar

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