The full weight of our specialists’ knowledge, experience and procedures in a single service. This is Application Operation.
We reinforce your own IT department, supporting it with staffing and contingency measures when your own resources run out. We are available both 16/5 and 24/7 when your system supplier is unavailable, or for planned measures that have to be scheduled outside working hours when the system is not in use.
Our ambition is to keep our customers’ production free from disruption. In order to achieve our goal, we work according to the DevOps concept, where we combine the skills of system development and operation. We analyse, monitor and forecast. If an incident should occur, we respond, implement measures and coordinate the work. In addition, our specialists provide advice about operation, make recommendations and carry out changes.
For all applications, databases and IT systems
The Application Operation can be implemented in all types of applications, databases and systems hosted on Linux and Microsoft platforms. Both systems we have built ourselves and those supplied by a different provider.
Increased availability of Volvo Cars with Application Operation
“The service has provided stability and availability. The purpose of the implementation was to keep the production process free from problems, but we got a lot more. Empir Industry has become a close partner who can provide advice on systems from an operational and change perspective.”
Bo Persson, IT Manager at Volvo Cars
"I don’t have any staffing or contingency measures outside working hours"
“I don’t have any staffing or contingency measures outside working hours”
Empir Industry takes over when your working day ends. Our team of experts in a full-feature service make sure the relevant positions are staffed and provide contingency cover 24/7 or 16/5, depending on your needs.
“Our IT system suffers from uneven performance, delays and disruptions”
“Our IT system suffers from uneven performance, delays and disruptions”
The stability and accessibility of an IT system is nothing short of crucial in the manufacturing industry. A problem or a shutdown costs money and has consequences in multiple areas. With our Application Operation service, we can improve performance in a system, prevent disruptions in production and eliminate delays in delivery.
“Our system supplier cannot provide support when we need it”
“Our system supplier cannot provide support when we need it”
It is not always the case that a system supplier can provide support outside office hours. In many cases, companies do not have their own in-house contingency organisation either. If this is the case, the IT consultants from Empir Industry have specialist knowledge in critical systems and 24/7 contingency cover. We can provide our full feature service for all types of applications, databases and systems – both those we built ourselves and those supplied by a different provider.
“We don't have the right skills and resources in-house”
“We don't have the right skills and resources in-house”
A lack of skills or resources can affect both operation and accessibility in the IT environment and production department. IT consultants from Empir Industry add the right skills, tools and resources to reinforce your own IT department.
“I feel unsure on account of individual skills in IT systems and applications.”
“I feel unsure on account of individual skills in IT systems and applications.”
Knowledge and resources are essential, but in many cases they are in short supply. The full feature service from Empir Industry generates security and adds expertise so the business need not suffer from individual skills issues if an employee leaves the company, for example.
“Changes and measures in our IT environment have to be implemented outside working hours”
“Changes and measures in our IT environment have to be implemented outside working hours”
In order to avoid disruptions to production and to increase accessibility, planned IT work has to be performed outside office hours. With the Application Operation concept from Empir Industry, changes, measures and tests in connection with installations are carried out at times when they will not disrupt the company’s work.
Other questions?
We have collected the commonest questions and answers in our FAQ section. If you cannot find the answer to your question here, you are always welcome to contact us.
Why Empir Industry?
Spotlight on industry since 1999
IT for the manufacturing industry has been our core business since we started back in 1999. Our superior skills in IT combined with in-depth knowledge of production and manufacturing makes us one of a kind.
Expertise always close at hand
As we see it, the working relationship does not end with the delivery of an IT system or service. Empir Industry is keen to be a long-term partner that provides support and advice with regard to operation and ongoing development. In our working relationships, the expertise of our IT consultants is always close at hand and available.
With a clear goal
We have the stated goal of using IT to help our customers become more competitive, and thus keep the manufacturing industry strong in the Nordic region. We develop our products and services to improve the efficiency of manufacturing processes and generate greater accessibility in production.
