Support for all IT equipment in the production environment.

Empir Industry always strives for the client to feel secure and prepared, whether it concerns daily operations or an emergency incident. Our Factory Support service takes care of all IT equipment located in the production environment. 

The service includes daily operations and preventive maintenance, as we see that many faults can be prevented by proactive action. We also keep relevant documents updated to facilitate future efforts. When there are incidents, our specialists handle the fault diagnosis and extent of the problem as well as taking action. Once the incident is over, we will report back to the client.

Empir Industry will also take on the responsibility for configuration, optimisation, replacement, upgrade and patch management.

Selection of equipments handled within Factory Support

• Production PCs
• Barcode readers
• RFID equipment
• Thin clients
• Handheld computers
• Industrial cameras
• Forklift PCs
• Laser and label printers
• Industrial PCs.